Urbann's Privacy Policy

. Introduction

Welcome to Urbann. At Urbann, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website or shop with us. By accessing or using our services, you consent to the practices described in this policy.

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, shipping address, billing information, and contact details when you create an account or place an order.

  • Payment Information: We collect payment details to process your orders securely. This information is encrypted and stored according to industry standards.

  • Browsing Information: We may collect non-personal information about your visit, such as your IP address, browser type, and pages you visit, to improve our website’s functionality and user experience.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfill orders
  • To communicate with you about your orders and account
  • To personalize your shopping experience
  • To send you promotional offers and updates (with your consent)
  • To improve our products, services, and website
  • To prevent fraud and ensure the security of our website
  • To post comments you post about our products

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers and partners who assist us in delivering our services (e.g., payment processors, and shipping companies).

5. Your Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of receiving promotional communications
  • Disable cookies in your browser
  • Close your account

6. Security Measures

We implement reasonable security measures to protect your information, but no online method of transmission or storage is completely secure. Please use caution when sharing personal information online.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will be effective from the date of publication.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us.

Thank you for choosing Urbann. Your privacy is important to us, and we appreciate your trust in our services.


Note: Ensure that your privacy policy complies with relevant data protection laws and regulations in the Republic Of Kenya. Consult with legal counsel if needed to ensure full compliance.

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